H.O.M.E Team - Direct Client Services During Day or Night Shift

Make an impact. Build confidence. Change lives. 

Join a mission-driven team dedicated to helping youth in the foster care system build stability, confidence, and a brighter future. As a Community Support Worker, you’ll provide hands-on support, supervision, and mentorship — whether in a community setting or residential home. You’ll be a steady, compassionate presence who helps youth grow, regulate emotions, and successfully reintegrate into the community. 

Day shift or night shift — your impact matters. 

POSITION SUMMARY 

HOME stands for Home Operations Mentorship Engagement and this team provides care, supervision, and mentorship to youth in the foster care system in community-based and residential settings. Acting as a compassionate role model, the staff fosters a safe, structured, and supportive environment that promotes self-awareness, personal growth, and successful transition. Duties vary slightly depending on day or night shift assignment.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES 

• General Responsibilities (All Shifts):
  • Support youth in managing challenging behaviors and emotions while maintaining communication with shift leads and program managers.
  • Maintain a safe, supportive environment and model positive behavior.
  • Engage youth in activities and mentorship to promote growth, emotional regulation, and success.
  • Complete documentation, reports, and required records accurately and on time.
  • Enforce organizational policies, including maintaining strict professional boundaries and participate in required training.
• Day Shift Responsibilities:
  • Supervise youth during activities, free time, and transportation to/from community sites.
  • Facilitate hygiene routines, prepare meals and maintain clean, sanitary facilities/homes.
  • Build positive mentoring relationships to support youth development and community reintegration.
• Night Shift Responsibilities:
  • Monitor and engage youth overnight, including bedtime routines, emergencies, and behavioral incidents.
  • Maintain a calm, safe environment, including light housekeeping and meal/snack preparation as needed.
  • Ensure continuous awake supervision and participant safety throughout the night.

REQUIRED QUALIFICATIONS

• High School Diploma or equivalent.
• Strong communication, interpersonal skills, integrity, empathy, and compassion.
• Ability to complete documentation accurately and follow organizational policies.
• Completion of training (policy/procedure within 10 days; Safe Crisis Management within 90 days).
• Ability and willingness to use de-escalation techniques, including physical interventions.
• Reliable phone and phone service used to communicate during working hours and to complete documentation.
• Reliable transportation, clean driving record, valid license, and proper insurance.
• Ability to pass all required background checks.

PREFERRED QUALIFICATIONS 

• Experience working with youth with behavioral or mental health challenges or in foster care.
• De-escalation training or experience. CPR and First Aid certification.
• Two years in human services or a related bachelor’s degree.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS 

• Transport participants and participate in outdoor activities as needed. May require outside work in hot and/or cold weather.
• Must be able to participate alongside the participants in the assigned community setting.
• Supervise participants continuously for up to 10 hours; ability to work with no off-site breaks.
• Respond to emergencies and assist with light housekeeping, meals, and facility upkeep.
• No smoking while on duty (per DCF regulations).

HOW YOU WILL SPEND YOUR TIME

• 75% Direct client services (including but not limited to community outings, meal preparation, drive time, chores, etc.)
• 10% Completion of required documentation
• 10% Crisis assistance
• 5% Meeting participation and training

COMPENSATION AND BENEFITS

• Starting Pay: $16-$18 per hour (based on experience)
• Night/Weekend Shift Differential: +$5 per hour
• Employee Assistance Program, Phone Usage Reimbursement
• PTO, 401(k), health insurance reimbursement for full time employees

If you’re compassionate, reliable, and passionate about helping youth thrive, this is a place where you can make a real, lasting impact — one shift at a time. 

Apply today and change a young person’s tomorrow.